Burnout syndrome is a phenomenon which requires no explanation. It is a result of long-term stress, non-sustainable way of working and emotional strain that manifests itself as sudden loss of motivation, apathy, unwillingness to work, exhaustion and inability to perform tasks. Burnout is more common especially among employees in services and professions which involve direct interaction with clients, e.g. social workers, health workers, customer service agents, waiters, salespeople or consultants. However, burnout can affect anybody, which is why this article looks at how to avoid it in your team.
