It is important to know that "no" does not always have negative connotations and consequences. For example, if you want your subordinates to do something, you don't always know the exact volume of their daily workload. If they can't fulfill your task, they should tell you. Such a "no" is then a positive one. "The worst thing someone can do is not say no, then end up doing the task partially, turning it in late, or not doing it well," says David Travers.
Do you know what you want?
At the moment you want to say 'no', you should first consider and weigh up all the options. If you really want to say "no", say it clearly. Complex decisions, when more than just something minor is at stake, require you to know yourself and decide based on your personal values and priorities.
People who know what they want and what they like not only achieve greater productivity, but are also more satisfied in their lives. They don't end up chasing after something only to discover that it wasn't actually what they wanted. Remember that saying "no" can be not only correct, but also beneficial because you may discover new opportunities.
Share your feedback
If you are unsure or feel that the other party is forcing you to decide too quickly, give yourself time to think. Ask questions and want to know more. Consider your options and their consequences so that your decision is informed and you do not lose confidence in yourself and the result you want to achieve.
Try to take each rejection as a lesson both parties can learn something new from. It's an opportunity to share feedback, learn more about mutual cooperation and about each other. Your task is to help the company perform in the best possible way, so build a culture in which "no" is legitimate and helps you learn.
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