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CustomerThink
http://www.customerthink.com
US website focused on customer care
Articles from this source (163)
Six deadly sins of dealing with an angry client
14.11.2018
How to be in a client's good graces again through customer service
31.10.2018
6 tips for creating a company culture focused on innovation
26.10.2018
Four statistics that show how important emotions are in clients' decision-making
26.9.2018
Why you shouldn't underestimate the connection of customer service to sales
24.9.2018
The pyramid of priorities and needs of B2B clients
30.7.2018
Exaggerated personalization can drive customers away
24.7.2018
Three ways of anticipating problems in customer service
20.7.2018
Millennials and their expectations about customer service
28.6.2018
3 steps towards customer service that exceeds clients' expectations
18.6.2018
Four steps towards retaining your millennial customers
11.6.2018
5 parameters that define your ideal B2B client
18.5.2018
Tricks to remember people's names
15.5.2018
Three trends in retail for 2018
11.5.2018
How to become a better sales rep for your clients
7.5.2018
How to react to positive and negative comments of clients
18.4.2018
Simple tricks to improve your sales results immediately
20.3.2018
Five characteristics of customer service that ensure a loyal clientele
2.2.2018
Four phases of burnout: How to diagnose burnout syndrome in time
15.1.2018
Trends in retail selling for 2018
8.12.2017
Follow these 3 steps and you will never have another angry client
20.11.2017
Account based marketing: What is it and how is it done?
18.10.2017
Trends in customer service that came to light in 2017
10.10.2017
The five most common systemic errors in customer service
27.9.2017
Tips on making customer service human
20.9.2017
Save resources on customer service
5.9.2017
6 ways of engaging users on SnapChat
28.8.2017
Customer satisfaction questionnaires and the most common mistakes
24.8.2017
Putting together a dream sales team
17.8.2017
5 new tips on how to handle an outraged client
2.8.2017
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