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Beware of 3 career mistakes caused by poor interpersonal skills

Even the best have blind spots where their weaknesses are hidden. What are they? Let's focus on…

Richard Branson: A good leader is not afraid of conflicts and responsibility

Strong leaders have vision, they are creative and able to inspire others to follow them on a journey…

The true influencers are … us

An influencer is someone who has many social media followers. But don’t feel bad if you don’t have…

Communicate appropriately and with a clear goal

Do you communicate with people? That's very good. But it still doesn’t mean you are conveying your…

Make others committed: 4 ways to influence people for effective leadership

Leaders can choose from many different tactics. They can try using reason or appealing to emotions.…

Busy periods in stores: when managers help with packing

Nowadays retail trade is defined by an omni-channel environment. Even so, there are still peaks, be…

Tips from an FBI expert (2/2): 4 steps towards building trust

The previous article contained several remarks on the topic of trust. Now we will look at ways of…

Tips from an FBI expert (1/2): You can't achieve anything without trust

We are currently confronted with a great crisis of trust among people, which is reflected in all…

Going digital: the journey may be bumpy because of middle management

When it comes to staff resistance to digital changes, middle managers are often the main problem.…

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