These days, clients are just one mouse click away from switching to competition. This applies to…
An angry client who is screaming at a receptionist or at another company representative is a sign…
There are many tips on how to deal with an angry customer. But following the rule that prevention is…
Bringing new clients to your company is both good and necessary. But it should never be done to the…
There is no simple guide on how to be successful among your competition. Those firms that are…
What is the ultimate goal of customer service? To create a corporate culture with the client at its…
It's no surprise that the outcome of a sale and customer satisfaction doesn't depend so much…
What is the key to building a long-lasting, loyal, large client base? A good sales team is…
Choosing to buy the right product takes place both on a conscious and a purely non-conscious level.…
