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Voice of the Customer (1/2): Who should deal with it

Voice of the Customer (VoC) programs drive more sales for companies. They reduce service escalations…

Market research: What to use it for

With new technologies, there are many ways of finding out what a company should do in order to…

Tough marketing decision: in-house marketing team or agency?

Imagine the following situation: You have a great product. You know your business can become a…

Should boards become more Agile oriented?

Some Agile principles can be counterproductive for a board of directors. The Agile philosophy first…

Strategic planning or discovery? (2/2) Dual path approach

The previous article described how planning used to be the foundation of any strategy. In the past,…

Strategic planning or strategic discovery? (1/2)

One thing traditional management is based on is summoning an annual conference which is devoted to…

Foster your learning agility (2/2): What you need to do

The previous article described what can hold us back from becoming more resilient through agile…

Foster your learning agility (1/2): Beware of what is blocking you

In order to navigate the uncertainty of omnipresent disruptive forces, we need to be able to solve…

Design trends for offices: what is in this year

Are you thinking about renovating your company's offices? Then you should bear in mind the current…

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