This text is based on an article published on INC.com.
Putting team interests above personal gain
To earn the trust of your subordinates, you need to show you put your team and its shared goals above personal ambition. Exceptional leaders do not seek control at all costs, nor are they driven by power or self-interest. Instead, they strive to create an environment where every team member can thrive and reach their full potential. Transparent and fair decision-making, even when difficult, is the hallmark of a strong leader.
Taking a genuine interest in people on a personal level
True leaders do not focus solely on outcomes; they also strive to understand their employees' motivations, strengths, and aspirations. Curiosity is key: a manager should ask team members how they feel, what drives them, what challenges they face, and support they need in their growth. Don't underestimate the value of informal communication: showing a genuine interest in the people around you demonstrates your ability to build meaningful and lasting interpersonal relationships.
Creating an environment of psychological safety
Research shows that comfort and a sense of security play a crucial role in a team's overall productivity. Employees perform at their best when they feel safe taking risks, expressing their opinions, and contributing innovative ideas. If this is not the case, they become anxious and disengaged. It is the leader’s responsibility to foster a culture of openness by communicating actively, preventing workplace tension, and opposing toxic work habits.
Emotional intelligence and stability
The best leaders not only manage their own emotions but also provide support and stability to those around them in times of crisis. In a fast-changing environment, it is essential for a manager to remain composed and maintain the trust of their subordinates, even in difficult situations. To achieve this, you must demonstrate resilience and a high level of emotional intelligence in your interactions and decision-making.
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