Top employees and high performers are key to a company's success in any industry. When you have a very small staff of carefully chosen employees, the resignation of one of them can be especially painful and difficult. Let’s look at these tips by the businessknowhow.com website which will help you make the transition as smooth and problem-free as possible.
The news should be announced to your clients by the employee himself. Also, try to get the employee who is leaving to assist you with selecting a proper replacement, since he knows what skills are needed for his job and can be a big help.
Losing a key employee is never easy
When an employee lets you know that he or she is about to leave your company, you don’t have many options. You can offer some of the following:
- Increased pay
- Remote working or a change in working hours
- More vacation or free time
- Change in workspace or changes in work description
Of course these offers won't necessarily change your employee’s mind. The best you can do if they refuse your offer is to smile, wish him bright future and say goodbye. It can be really painful, especially if the employee had close relationships with your customers. Maybe they got used to him and can feel worried now that their key counterpart is going. How can you minimize the impact on your customers?
1. Let the employee announce his departure to the customers who generally worked with him. It is best when the news comes directly from source. Your customers will feel that they are getting honest and truthful information about why the person is leaving.
2. Agree with the employee that he will participate in the hiring process of the new employee who will replace him. Also have him mentor the new employee and introduce him to customers.
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