Most people dislike conflicts. This applies to both managers and regular employees. That, however, certainly does not mean that conflicts should be avoided. On the contrary: it is necessary to find the right way to stop being silent and express opinions aloud, even if they are different from those of others.
If you do not express your opinion directly and clearly, others will not understand you. They will not believe you or will ignore you. To push something through, you have to state it plainly and positively, not arrogantly or rudely. TLNT.com provided the following tips for managers and employees.
Managers must make it clear they welcome different opinions
Their words, body language and actions should show their respect for others and their opinions. They should listen to dissenting opinions and be grateful for them. They should also be proactive and ask staff for their opinions. For example, try to raise a specific problem or issue and ask your team members for a short, even one-word answer. This is a practical exercise to show your interest and confidence.
Another option is to ask staff to express their degree of agreement or disagreement with a particular proposal on a points scale, such as 1 to 10. Stress repeatedly the importance of sharing opinions for the success of both projects and the entire firm.
Employees should not remain silent
Regular employees should be aware of the fact that expressing their views does not cause conflict but supports innovation and creative solutions. If you remain silent, you can hardly establish long-term relationships and achieve greater productivity.
Instead of complaining behind the back of your bosses and colleagues, try to talk to them. Opposing everything and everyone has no practical sense. If you see a problem that others are overlooking, emphasise its seriousness. Look for ways to speak out at the right time in the right place and in front of the right people.
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