Next time you will want to express your frustration or irony in writing or you will be too exhausted to create a meaningful e-mail, remember that e-mail and emotions don't go together. Realize that you can never know with certainty how the recipient of your e-mail will react. Therefore, it is necessary to maintain the highest level of professionalism. Which emotions do you have to be careful about in particular?
1. Anger
No matter who made you angry, your negative emotions will be reflected in your e-mails in the form of the choice of words and phrases, the structure of sentences and the overall tone of the messages. Therefore, if you are angry, take a short walk or count to ten, but do not write e-mails.
2. Impatience
When you want someone to immediately do something he or she has been delaying for a long time, do not use e-mail. You would probably not receive any answer or at least not timely. Rather talk personally.
3. Argumentativeness
When you have a bad day and you feel that you have a tendency to argue with the people around you, do not make your situation worse by writing e-mails. You would only be triggering conflicts without reaching your goal.
4. Lack of concentration
You have probably experienced the situation when you were solving several things at once and accidentally sent an e-mail to a wrong recipient. When writing e-mails, therefore, try to focus on nothing else.
5. Exhaustion
Tired people cannot express themselves accurately and coherently. Therefore, before you begin to deal with important e-mails, drink a cup of coffee or recover your energy in a way that suits you best.
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