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Advertisement
Call Centre Helper
http://www.callcentrehelper.com
British weekly online call centre magazine
Articles from this source (69)
5 tips on making your clients' lives easier
31.10.2017
How to avoid silent moments when talking to a client
17.10.2017
4 rules of a modern-day call centre
23.2.2017
What's the secret of the good boss?
16.2.2017
8 steps towards having a loyal clientele
7.2.2017
The best phone sales tips from 2016
12.1.2017
The never-ending customer service dilemma: Satisfied client, or satisfied company?
2.1.2017
Overcoming clients' objections in phone sales
20.12.2016
10 best questions for an interview for a position in a call centre
13.12.2016
8 tips for closing a deal over the phone
30.11.2016
Several changes in call centre design can improve the agents' performances
29.9.2016
7 ideas for a better call centre
26.8.2016
How to handle emotionally charged phone calls with grace
10.8.2016
8 new tips for those who sell over the phone
4.4.2016
8 tips on how to increase client satisfaction
28.8.2015
Call center: How to solve a customer problem during the first call
2.7.2015
What not to say during the client call
2.12.2014
4 games which will boost your team
26.11.2014
Four steps to give your team negative reviews
2.10.2014
Is there any use of scripts while calling?
1.10.2014
3 ways how to build real rapport
5.9.2014
Strengthen customer satisfaction
4.9.2014
5 reasons why you need a holiday
1.8.2014
10 tips on how to monitor the quality of calls efficiently
30.12.2013
A call center agent's dictionary
2.12.2013
Why do call center employees leave?
29.11.2013
Tips for scheduling work in call centres
8.11.2013
5 ideas on how to enliven monotonous work at a call center
22.10.2013
15 tips on how to reduce the average length of phone calls in your call center
21.10.2013
10 ways to surpass client expectations
14.10.2013
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