The previous article described what customer experience is actually about and how to jump-start…
If you have never really thought about improving customer experience, you may welcome a hint about…
Hard skills are usually considered to be job specific. With soft skills, however, the situation is…
The cost of debt is an important factor in deciding whether to make a privately owned company…
First of all, if you want to build a business, you need to be an effective leader. You must be able…
Mindset is the basis of any success. You need to get your supportive belief system right so as to be…
Competition can make our lives tough. It may be advantageous for consumers but it can cause…
What kind of people are essential as startup hires? Many founders are where they are because of…
When talking about value creation, you need to focus on what has direct impact. Managers should be…
