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Strategic change and middle managers: The frustration of middle managers (2/2)

In the previous article we described a starting situation of the company. New CEO was about to…

Strategic change and middle managers: Beginnings can be promising (1/2)

When there is a strategic change coming, an open rebellion against superiors is the worst scenario…

Does power corrupt? Yes, but not inevitably

Is it true that power decreases people's empathy and compassion? Yes, but it is always context-…

Breakthrough customer experience: There is no perfect product (3/3)

In the previous article we saw how Disney and Amazon improved their customer experience. Now let's…

Do you really need more creativity?

Do you think your team or company is not creative enough? Maybe it's not true, you just may be…

What leaders must always have time for

A manager's calendar is usually full of meetings, appointments or conference calls. Often there are…

Leadership: Everything for the team

Nobody is born a leader. You have to develop  your leadership skills in your own way. It's up to you…

Breakthrough customer experience: It is not about small steps (2/3)

In the last article, we saw how important it is to thoroughly observe customers, their habits, their…

Marshall Goldsmith: Leaders must be self-confident

Strong leaders believe in themselves and exude confidence. How can you achieve this? This is a…

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