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In times of crisis, transparency has its benefits

Transparency is key, especially in times of crisis. Be clear about what you know and what you don’t.…

Take trust seriously: Are your employees reluctant to speak their mind? (2/2)

The previous article described why trust is not just an added extra which it is nice to have.…

Understanding decisions (2/2): Deciphering how people ratiocinate

The previous article explained how interviews can be used to reveal the mental models upon which…

Understanding decisions (1/2): Reveal mental models that drive decisions and behaviours

Mental models are often buried far below our consciousness levels. We can, however, employ…

Use business analytics to your advantage

Business intelligence, useful as it is, does have some pitfalls. So take care and make sure its…

How to choose the right coach for yourself

Leadership coaching is about growing and developing leadership skills, regardless of whether the…

How to do product development properly (2/2): Solving the right problems

The previous article described the way to approach product development: you have to start with the…

How to do product development properly (1/2): Who is the customer?

There are many pitfalls when you want to develop a great product. Start-ups as well as medium-sized…

Promoting workplace heroism: allow employees to become acquainted and help one another

Heroism is somehow naturally accompanied by humility. There is a significant difference between how…

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