In the previous article we saw how Disney and Amazon improved their customer experience. Now let's…
Is it true that power decreases people's empathy and compassion? Yes, but it is always context-…
Genuine effort is needed to build a high performance culture. To enable your staff to keep…
In November the colours of leaves shift from green to gold, red and orange. On some days, the change…
Emotional intelligence expert Travis Bradberry has developed, in his own words, an “obsession…
The beginning of a working day is critical for how productive we will be all day. If you come to…
A manager's calendar is usually full of meetings, appointments or conference calls. Often there are…
The presentationmagazine.com website prepared a series of tips applicable in a situation where you…
Not so long ago, we sent our clients and business partners paper Christmas cards by mail. Then text…
