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Trust pays: Can you be trusted?

One senior leader doesnt trust another. That is the unfortunate reality in many executive teams. The…

Put an end to procrastination once and for all

Do you have problems with continuously postponing the fulfilment of tasks till later? Stop trying to…

International negotiations, or when "yes" means "no"

The December 2015 issue of the Harvard Business Review published an interesting article called…

Even FBI agents must be emotionally intelligent

Almost no FBI agent would say the phrase emotional intelligence aloud. Two core components of…

Not sorry for that: What you should never apologize for

There are certain things, that it is unnecessary to apologize for. Or more to the point, we should…

Is it futile and naive to develop a strategy?

Some people claim that nowadays strategy is no longer needed. At the same time, without strategy, …

Rejection doesn't have to be rude or awkward

One of the basic rules of assertiveness says that if we disagree with something or do not want…

Do you know your customers' wishes? The questions to ask

Almost 90,000 students from China are studying at UK universities. Some of them are spending up to…

Trying to avoid mistakes? That's a mistake

The way we think about the challenges we face deeply influences our final performance. Try honestly…

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