Intensive, cross-functional collaboration creates distinctive capabilities. If you want growth, you need to nurture the capabilities your company possesses. And in order to achieve this, you must take inclusion and collaboration seriously.
People with diverse sets of skills enable their companies to become extraordinary in fields of their interest: Apple wants to have great designers; IKEA wishes to sustain the expertise it has with the supply chain; Starbucks focuses on customer experience. No wonder these companies favour inclusion.
