How (and why) to communicate with subordinates about problems and uncomfortable topics

Not all subordinates always confide in their managers about what is troubling them. Many topics and problems remain unspoken. Uncertainty, dissatisfaction with working conditions, internal conflicts, and frustration are often issues that employees discuss mainly among themselves. If a conflict arises in the workplace, the worst mistake a manager can make is to ignore it and leave employees to resolve it on their own, or allow it to escalate. In this article, we will look at how and why to communicate with subordinates about problems and uncomfortable topics.

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