Customer voice (2/2): Customer choir

The previous article explained that neither sales nor service teams can provide objective insights into your customers. Now we will see how the department which usually takes care of the Voice of the Customer (VoC) does it.

Illustration

Do you want to read the whole article?
Get a subscription for free or from CZK 58 per month

For companies, the subscription costs from CZK 1,490 per year plus VAT. For private persons and self-employed persons for CZK 690 per year, including VAT.

Attention: Special Offer, by the end of the year use the offer for 30 days for CZK 149. However, you can also get the subscription for free.

Don't know how to proceed? See the complete subscription terms or contact us.

Články v sérii

Aktuální

Voice of the Customer (1/2): Who should deal with it

Aktuální

Customer voice (2/2): Customer choir