Well, it may not exactly be good for you, but a negative review can bring you several benefits. When someone leaves a bad review of your business on a website, it's unpleasant… but great things can come from a bad online review. What should you do achieve them?
Be interested in your customers' opinions. Respond to negative reviews sincerely to impress any new potential customers. Also, look for usable insights in those reviews, because it's often honest customer feedback.
