Your query "Mana" has returned 632 articles.
Apology: A powerful tool, but not used enough by salespeopleWe are all human and we all make mistakes sometimes. It isn't very important whether we make mistakes, but whether or not they are fatal, and, most importantly, whether we are capable of self-…
Why a CV is not enough to find a job (and what to do instead)It is incredible how many people (regardless of their age) send hundreds of CVs and consider this the only "strategy" to get a job. And what is the result? Stress, frustration, emotional decay, maybe…
HR digitisation is about people, not technologyOur era is digitising faster than ever. Clearly, the time has come to operate with the idea that people could work alongside labour-saving technologies rather than be completely replaced by them. Of…
The five best and five worst types of work environmentThere are hundreds of different working environment characteristics. Some, such as space, can be easily measured and quantified, while others can't. The latter category includes the feelings that…
10 customer service statistics you should knowWe all know that customer service is crucial for clients and their perception of your company. It plays an important role in customer loyalty and in referrals. Yet there is no harm in reminding you of…
In order to generate leads online, you need a lead magnet. This is very often a piece of content that visitors receive if they provide an e-mail address (usually they will be sent e-books or case…
A candidate lied on their CV. What now?Research shows that 85% of experienced recruiters have met with cases of a candidate lying on their CV. The desire to obtain their dream job will simply make some candidates lie about their previous…
Friendship at the workplace: five reasons to support good relations between employeesFor teams to work well, there must be more between the team members than just a professional relationship. In order to achieve productivity and team spirit, employees must be friends so that they are…
How to invest reasonably in human capital development"Human capital development" has become a new buzz phrase, currently ubiquitous in business and commerce. What is it all about? And how best to invest in such development for it to make sense? The…
How to fight burnout syndrome in salesThere is a rule in sales that the results of a sales rep are directly linked to their mental state. Business people occasionally need to stop and relax – and this applies even at moments when they may…
Tips on how to attract and retain young talentsHow to address young people so that in their field it is your business they will choose? Emphasise the story of your company, including its values and corporate culture, plus feedback from employees.…
5 steps towards working effectivelyHow is your time management? Do you suffer from procrastination? Do you work efficiently? Research shows that the average salesperson spends more than half their time in secondary activities that don'…
Most people today order some things online. Whether it be food, electronics, clothing, furniture or services, the decision to order online is always taken partly on the basis of previous buyers'…
The most common mistakes of onboardingOnboarding is a process in which a newly hired employee becomes part of a working environment when arriving among new colleagues and starting work in a new location. It is a crucial period, one…
Six most common causes of burnout syndromeBurnout syndrome affects many different fields of business. It leads to ineffective work, lack of interest in work on the part of the employee, and in the worst case to their mental breakdown. Learn…
